Cash Deposits

Introduction

Provide a convenient account funding experience by enabling your customers to make cash deposits at 90,000+ participating retail locations within the Green Dot® network. The feature is primarily intended for use by individual end-users, but business customers are also able to make deposits. Note: Green Dot-specific deposit limits (listed below) may prohibit certain business use cases.

note

For now, this feature is only available with Thread Bank and Blue Ridge Bank.

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Customer Experience

Card Swipe

1. Within your UI, your end customer can browse participating retailers in the Green Dot Network and locate nearby locations.

2. Once in store, your customer informs the cashier of the amount they want to deposit and swipes or dips their Unit bank partner debit card on the point-of-sale terminal. Note: Green Dot’s network does not support “tap” transactions at this time; as such, the contactless function of a physical card or any card in a digital wallet can’t be used to initiate a deposit.

3. The cashier accepts the cash from your customer and provides a receipt.

4. Each retailer will assess a fee directly to your end customer that will be immediately deducted from the amount deposited in each transaction. This is at most $4.95. For example, assuming the retailer fee is $4.95, if your customer wants to deposit $50 and hands the cashier $50, $45.05 will be added to their deposit account. If they hand over $54.95, $50 will be deposited.
   • For example, assuming the retailer fee is $4.95, if your customer wants to deposit $50 and hands the cashier $50, $45.05 will be added to their deposit account. If they hand over $54.95, $50 will be deposited.

note

Cash deposits are subject to a $20 minimum and cannot exceed daily and per-transaction limits as described further below.

5. Your customer will see a successful deposit in their account within minutes.

6. If your customer reports an issue with a cash deposit, the dispute process will be handled by Unit and Green Dot. Follow the steps in our guide for further details on escalating issues to Unit.

Barcode

1. Within your UI, your end customer can browse participating retailers in the Green Dot Network and locate nearby locations.

2. Also in your UI, your end customer can select the specific retailer at which they’ll make their deposit, and generate a unique barcode for this retailer which will render in your UI.

3. Once in store, your customer informs the cashier of the amount they want to deposit and presents the barcode to a cashier to make a deposit

4. The cashier scans the barcode, accepts the cash from your customer and provides a receipt.

5. Each retailer will assess a fee directly to your end customer that will be immediately deducted from the amount deposited in each transaction. This is at most $4.95.
   • For example, assuming the retailer fee is $4.95, if your customer wants to deposit $50 and hands the cashier $50, $45.05 will be added to their deposit account. If they hand over $54.95, $50 will be deposited.

note

Cash deposits are subject to a $20 minimum and cannot exceed daily and per-transaction limits as discussed further below.

6. Your end customer will receive a successful deposit in their account within minutes.

7. If your end customer reports an issue with a cash deposit, the dispute process will be handled by Unit and Green Dot. Follow the steps in our guide for escalating issues to Unit.

Commercial Terms

There are currently no fees to Unit clients to support the cash deposit offering. Each participating retailer will charge a per-deposit fee directly to your end customer. The retailer is required to disclose this fee up-front to the end customer.

Limits

In addition to any deposit limits set within your Deposit Product, Green Dot’s network enforces the following limits for swipe-based deposit transactions:

1. Dollar limits:

   • Per transaction: $500 at most retailers, $1,000 at Walmart
   • Daily (rolling 24 hours): $1,500
   • Weekly (rolling 7 days): $3,500
   • Monthly (calendar 30 days): $5,000

2. Count limits:

   • Daily (rolling 24 hours): 4 deposits
   • Weekly (rolling 7 days): 7 deposits
   • Monthly (calendar 30 days): 20 deposits

Limits are a Green Dot network standard.

Implementation

info

Contact your Customer Success Manager to begin implementation on Cash Deposits functionality.

Compliance

• Partner Agreements: You do not need to contract with Green Dot to enable access for your customers to the Green Dot Network. Unit has an agreement with Green Dot that can provide you with membership in the Green Dot Network subject to certain conditions. For example, you will need to comply with Green Dot’s Network Operating Rules. Contact your Customer Success Manager for more information.
• Marketing Guidelines: You will need to adhere and comply with Green Dot’s Marketing Guidelines and approved assets. Contact your Customer Success Manager for more information, and review Unit’s Cash Deposit Marketing Guide.
• Reserve Account: Unit Compliance will help determine what updates are needed in your reserve account formula to accommodate cash deposits.
• Customer User Interface: Per-deposit fee will vary by retailer, and end user disclosures will need to be added to your customer deposit account agreements.

Tech Integration

Important: Your BIN range will need to be configured per cash deposit retailer. This can take from as little as one week up to 8 weeks, depending on the retailer.

Prerequisites

• Your BIN range is configured with Green Dot. This is done by Unit but rolls out across the Green Dot network per cash deposit retailer. This rollout can take from as little as one week up to 8 weeks, depending on the retailer.
• Contact Unit to ensure that all the Cash Deposit configurations on Unit's side are completed.
• You will not need to integrate directly with Green Dot. Unit wraps this integration on your behalf.

Typical Implementation

Card Swipe

• Allow the customer to search for a nearby cash deposit Store Location by using the List By Coordinates endpoint or the List By Postal Code endpoint. The store locations in the response will allow you to display Retailer locations on a map within your UI.
• Upon a successful deposit at the selected store location, a Cash Deposit Transaction will be posted (typically within 15 minutes) in the end-customer account and transaction.created webhook will be fired.
• The customer’s account will be credited and the impact of this transaction will appear on your Unit Dashboard.

Barcode

• Enable the end-customer to search for a nearby cash deposit Store Location by using the List By Coordinates endpoint or the List by Postal Code endpoint. The store locations in the response will allow you to display Retailer locations on a map within your UI.

• Upon selection of specific Store Location, you will need to generate a dedicated barcode by calling the Create Barcode endpoint with the storeId of the selected store location. The storeId is available as a field under the Store Location resource which is part of the List By Coordinates or List by Postal Code responses.

• The response of the Create Barcode call will include a barcode number which you can render into an image on your end. Alternatively you can use the Get Barcode Image API to fetch an image file of the barcode

• Once the Barcode is successfully scanned at the Store Location, a Cash Deposit Transaction will be posted (typically within 15 minutes) in the end-customer account and transaction.created webhook will be fired.

• The end customer’s account will be credited and the impact of this transaction will appear on your Unit Dashboard.